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9 months ago

Usage reset period for plan charges

We've added an ability to define usage reset periods for plan charges.

Similarly to entitlements, Stigg can optionally reset the measured usage at the end of the billing period or a subset of it (yearly, monthly, weekly, daily, and hourly).  

The new configuration is helpful when billing customers in advance, for example when billing according to Monthly Active Users (MAUs, similarly to AppCues' pricing) and daily sessions (similarly to HotJar's pricing).

In addition, the new configuration simplifies the implementation of pay-as-you-go (PAYGO) pricing when provisioned resources that customer are billed for persist, such as when billing customers for invited team members as they join or hired employees.

Defining the usage reset period is possible under the "Usage reset" section of every usage-based charge.


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9 months ago

Overriding add-on prices at the subscription level

We've added an ability to override the prices of add-ons when provisioning subscriptions.

This new change allows you to offer customers the same add-ons using different price points, while still leveraging Stigg for managing the subscription billing.

Overriding the default add-on price is possible when provisioning and updating subscriptions in the Stigg app, by hovering on the relevant charges and selecting the "Edit price" action.

When the default plan price is overridden, an proper indication will appear next to the charge's price.

To apply the changes to the subscription, confirm the subscription provisioning.

Overriding the prices of plan charges and add-ons can also be done programmatically using the Stigg API and SDKs. This functionality is supported in the Stigg SDK for Python, Ruby, Go, Java and .NET from v2.73.0 or later.


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Announcement
9 months ago

Tiered and volume pricing in pay-as-you-go charges

We've extended the supported pricing models for pay-as-you-go (PAYGO) charges, and now include support for tiered and volume pricing.


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Announcement
9 months ago

Flat fee in each tier of tiered and volume pricing

We've extended the tiered and volume pricing models to allow charging customers a flat fee for every usage tier.

With this change you can charge customers a flat fee, per unit fee or combination of both in each tier.

For example, you can now charge customers a flat $200 fee for the first 20 units, then $5 for every unit in the 21-50 tier, and $500 + 3$ per unit from the 51st unit and upwards.



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Announcement
9 months ago

Undo subscription's scheduled cancelation

We've added an ability to undo subscription's scheduled cancelations. To do so:

1. In the Stigg app - click on the "Cancel update" button.

2. Using the Stigg API and SDKs - leverage the cancelSubscriptionScheduledUpdates method.

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Improvement
9 months ago

Improved UX when archiving plans and add-ons

We've added an additional confirmation before archiving plans and add-ons. Stigg app users are now required to enter the plan or add-on name to confirm the action.

We also added validations to prevent archiving of add-ons that are compatible with the latest published plan version. To archive them, first publish a plan version without the compatible add-on.

When a plan or add-on is archived, existing customers are un-affected; however, new subscriptions with those plans and add-ons can no longer be created.


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Improvement
9 months ago

Configurable health endpoints in the Stigg Sidecar

We've made the "health" and "ready" endpoints of the Stigg Sidecar configurable to allow you to more easily integrate it to your existing monitoring infrastructure.

To do so, simply pass the HEALTH_ENDPOINT_URL and READY_ENDPOINT_URL environment variables when running the Sidecar instance.

More details about the available configuration options can be found here.

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Announcement
10 months ago

Customization of the number of days invoices are due

When billing customers using invoices or payment links, it's now possible to customize the number of days before invoices are due.

Doing so allows you to customize customer billing according to the business terms that were agreed on.

By default, generated invoices are due within 30 days. 



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Announcement
10 months ago

Integration with Zuora (beta)

We're excited to announce our native integration with Zuora!

Zuora is a billing solution loved by finance teams for its flexibility, yet it can be very complex for engineering teams to maintain.

Stigg abstracts Zuora away from your code, making changes to pricing and packaging effortless - after the integration is set up, changes to the Stigg product catalog (product, plans, add-ons), customers and subscriptions are automatically synced to Zuora.

Using this integration you can leverage Stigg for managing your pricing and packaging in no-code and Zuora for billing.

Stigg's native integration with Zuora is currently available in beta for customers of the Growth and Scale plans. 

More details about the integration can be found here.





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Announcement
10 months ago

Billing anchor alignment of all of customer's paid subscriptions to the same anchor

We've added an ability to align the billing anchor of all paid subscriptions to the same anchor.

When selected and when customers have multiple active subscriptions either to the same product or to different products, the billing anchor of all of the paid subscriptions will be aligned to billing anchor as the first paid subscription. 

This allows invoices of multiple subscriptions to be generated on the same day. 

The configuration can be changed using no-code under the Account Settings section, and will affect all of the account's environments. Updating the configuration will affect all newly created subscriptions.

More details can be found here.


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