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5 months ago

Delegation of subscription management to other customers

We've added the ability to delegate the management of subscriptions to other customers. Example use-cases include organizations that pay for subscription on behalf of their employees, and companies that pay for subscriptions that are managed by marketing and design agencies.

When the management of a subscription is delegated from customer A to customer B:

1. Customer A continues to pay for the subscription 

2. Customer B will have access to the subscription's entitlements and can upgrade, downgrade or cancel the subscription.

The new functionality also complements the recently introduced payment delegation flow, and allows customers that were only paying for a subscription to regain its ownership.

To delegate the management of a subscription to another customer use the delegateSubscriptionToCustomer() method.

Subscription management delegation is supported by the Stigg SDK for Node.js v3.50.2, Stigg SDK for Python v2.196.0, Stigg SDK for Ruby v2.196.0, Stigg SDK for Go v2.196.0, Stigg SDK for Java v2.196.0, and Stigg SDK for .NET v2.196.0 or later.

Avatar of authorOr Arnon
6 months ago

Price localization support in fixed fee discounts

We've added support for price localization in fixed fee coupons - upon creation of the coupons it's now possible to specify the discount amount in other currencies in addition to USD. Doing so allows users you to apply the coupon to subscriptions with non-USD currencies.

Fixed fee coupons can be applied to subscriptions only if they offer a discount amount in the currency of the subscription.

Price localization in fixed fee coupons is supported by the Stigg SDK for Node.js v3.51.0, Stigg SDK for Python v2.199.0, Stigg SDK for Ruby v2.199.0, Stigg SDK for Go v2.199.0, Stigg SDK for Java v2.199.0, Stigg SDK for .NET v2.199.0, Stigg SDK for JavaScript v3.31.0 or later.

More details about coupon creation in Stigg be found here.


Avatar of authorOr Arnon
6 months ago

Ability to change customer's billing currency

We've lifted the limitation that prevented users from changing customers' billing currency.

The billing currency is now automatically determined according to the billing currency of customers' active subscriptions.

Customers can be billed in a different billing currency when they don't have any active subscription to paid plans.


Avatar of authorOr Arnon
6 months ago

No-code configuration for metered feature reset behavior upon plan transition

We've added the ability to control the behavior of resettable metered features when customers update their subscription using no-code.

The new configuration supports the following options:

1. Always reset usage upon plan transition (default)

2. Never reset usage upon plan transition

3. Reset only if the subscription's billing anchor changes - this configuration is useful when you'd like to reset feature usage upon transition between free, paid and custom plans, and when switching billing periods (monthly <-> annually), while persisting the usage in all other cases.

The new configuration can be controlled separately for each product under the product's customer journey configuration.

Changes to the configuration would only affect future subscription updates, and does not apply retroactively.


Avatar of authorOr Arnon
6 months ago

Mobile support for the Checkout and Customer Portal widgets

We've added a responsive layout to the Customer Portal and Checkout widgets, which makes them compatible with mobile devices.

The new layout is supported in the Stigg React SDK v5.24.0, Stigg Vue.js SDK v5.24.0, Stigg Next.js SDK v5.24.0 and Stigg Embed SDK v5.24.0 or later.

Avatar of authorOr Arnon
6 months ago

Export of raw usage events to Snowflake and BigQuery

Customers that report raw usage events to Stigg and leverage Stigg for aggregation and calculation of customer's usage of metered features can now leverage Stigg to also export these raw events to Snowflake and BigQuery.

With this change you can leverage the same scalable and reliable event ingestion pipeline as the source of truth for usage metering, enforcement and billing as well for usage business intelligence and analytics. Thus, saving you valuable development time and engineering resources.

Exporting data to Snowflake and BigQuery is available as an add-on to the Stigg Growth plan, and is included as part of the Stigg Scale plan. 

To export raw usage events as part of this integration, contact Stigg Support.



Avatar of authorOr Arnon
6 months ago

SDK changelog

We've added an ability to view the changes of all of the Stigg SDKs using an SDK changelog. 

The changelog includes the SDK version, its release date and changes that were included in that version.

Each SDK has its own separate changelog allowing you to easily keep track of the changes, and make it easier to determine the implications of updating the SDK version in your application.

To access it, use this link.


Avatar of authorOr Arnon
7 months ago

Revamped customer filtering experience

We've redesigned the filtering experience in the Customer List screen of the Stigg app, and now allow you to define the filter criteria (Customer ID, Name, Email, Billing ID, etc.) and match type (exact match, starts with, ends with, contains). The applied filter is also kept when navigating back from the Customer Details screen of a specific customer. The default filter criteria is an exact match of the customer ID, which based on our analytics was the most commonly used criteria.

We also updated the behavior of our universal search to perform to filter customers and subscription using an exact match. The search behavior of other entities (products, plans, add-ons, etc.) remains the same as before.

With these new changes, navigating to a specific customer or subscription is now lightning fast ⚡️.


Avatar of authorOr Arnon
7 months ago

Scheduled downgrade configuration using no-code

We've added an ability to control the default behavior of subscription downgrades using no-code via the Stigg app.

Stigg app users can select between the two most common SaaS best-practices:

  1. Downgrade immediately and grant a prorated amount of credits for the unused time in the current billing period.
  2. Schedule the downgrade to take place at the end of the current billing period.

By default, products in Stigg are configured to downgrade immediately. 

Changing this behavior is possible using the Customer Journey configuration of the each product.

Publishing changes to the Customer Journey configuration affects all future subscription updates, and does not apply retroactively.


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7 months ago

Dark mode (beta)

As part of continued effort in offering a state-of-the-art developer experience, we're excited to share that the Stigg app now supports a dark mode 🤩.

To toggle between the dark and light modes, use the icon in the top-right corner.

Dark mode is currently in beta and we look forward for your feedback!

Avatar of authorOr Arnon