Invoice Support for Credit Top-ups
We’ve expanded the flexibility of our Credit Adjustments to support sales-led procurement processes. You can now provision paid credit top-ups that are billed via invoice.
🆕 What’s New
We have added Invoice as a supported payment method when manually granting credits to a customer. This update introduces:
- Invoice-Based Top-ups: Select "Invoice" as the payment method when purchasing credits on behalf of a customer.
- Payment-Gated Availability: Credits purchased via invoice will become active only after the invoice is marked as paid (automatically by billing solutions that are integrated with Stigg or manually via the Stigg app), ensuring you don't grant usage before receiving payment.
⭐️ Why It Matters
For many B2B customers, credit card payments aren't always an option. This update bridges the gap between manual sales motions and automated credit provisioning:
- B2B Friendly: Accommodate customers who require net terms, wire transfers, or purchase orders for large credit blocks.
- Risk-Free Provisioning: Eliminate the risk of "usage without payment" by keeping credits locked until the invoice is settled in your billing system.
🛠 Get Started
- Navigate to Customers and select a specific customer.
- Go to the Credits tab and click Adjust credit balance.
- Set the Gran type to "Paid".
- Enter the amount and cost basis, then click Grant Credits.
- Under Payment method, select Invoice.
📦 Availability
Invoice support for credit top-ups is supported when Stigg is integrated with Stripe or Zuora.