Granular control over billing anchor and proration behavior in the Stigg app
We are excited to bring more billing flexibility directly to your fingertips. When manually updating subscriptions to paid plans within the Stigg app, you now have complete control over how billing cycles and prorations are handled.
🆕 What’s New
You no longer need to rely on API calls to manage complex billing logic during subscription changes. When modifying an active subscription via the Stigg app UI, you can now configure:
- Billing anchor: Decide whether to keep the billing cycle exactly as it is (leave unchanged, which is the default) or immediately reset the billing cycle to the current timestamp.
Proration behavior: Choose exactly how to handle the financial impact of the subscription change:
- Invoice immediately: Generate and collect payment for the prorated amount right now.
- Include in next invoice: Create the proration items but defer the charge until the next standard billing cycle.
- Don't prorate: Disable prorations entirely for this specific update.
⭐️ Why It Matters
- Ultimate flexibility: Tailor the billing experience to specific customer scenarios. Whether you are executing an immediate mid-cycle upgrade, a requested downgrade, or a custom-negotiated contract change, you can ensure the invoice matches the agreement.
- Operational independence: Customer Success and Sales teams can safely make these complex billing adjustments instantly via the UI, without needing to loop in engineering to write custom scripts.
📦 Availability
The above configuration are fully supported when Stigg is integrated with Stripe, Zuora, or with a custom billing solution.