Following our recent updates to credit management, we are giving you more control over how and when you are notified about customer usage. You can now define custom threshold rules for credit balance webhooks, ensuring your system reacts exactly when it needs to.

🆕 What’s New

We’ve added the ability to configure specific percentage-based triggers for the credit_balance.low webhook event directly from the Stigg app:

• Custom Percentage Thresholds: You are no longer limited to a single static default. You can now define exactly when an alert should fire (e.g., at 50%, 20%, or 5% remaining).
• Multiple Triggers per Event: Set up multiple thresholds for a single event type. For example, trigger a "gentle reminder" email when a customer uses 50% of their quota, and a "critical alert" when they drop below 10%.
• No-Code Configuration: Manage these rules entirely through the UI without requiring code changes to your integration logic.

⭐️ Why It Matters

• Proactive Upselling: Trigger upgrade prompts at the perfect moment before the customer runs out of credits entirelyto reduce churn and service interruption.
• Improved Automation: Build smarter workflows (like auto-recharges or sales notifications) that rely on precise usage milestones rather than generic alerts.

⚒️ Get Started

1. In the Stigg app, navigate to the Integrations > Webhooks.

2. Select the credit_balance.low event.

3. Customize the event thresholds.

🍿 See it in action