We've added an ability to control the default behavior of subscription downgrades using no-code via the Stigg app.

Stigg app users can select between the two most common SaaS best-practices:

1. Downgrade immediately and grant a prorated amount of credits for the unused time in the current billing period.
2. Schedule the downgrade to take place at the end of the current billing period.

By default, products in Stigg are configured to downgrade immediately. 

Changing this behavior is possible using the Customer Journey configuration of the each product.

Publishing changes to the Customer Journey configuration affects all future subscription updates, and does not apply retroactively.