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Announcement
a year ago

Updating customer usage from the Stigg app

We've added the ability to update customer's current usage directly from the Stigg app. This is helpful when setting up the initial integration with Stigg (before usage is programmatically reported to Stigg), and addressing customer support requests, for example: when there's a need to reset customer's current usage.

To update usage, navigate to the "Entitlement usage" section of the relevant subscription under the "Customer details" or "Subscription details" screens.

Uncollapse the relevant feature to expose its historical usage graph, and click on the "Add usage record" button.

In the opened navigation pane, enter the following:

1. Update behavior - "delta" to increment or decrement units relative to the current value, or "set" to override the current value.

2. The usage value

You can leverage the preview section to see the affect on customer's current usage.

More details can be found here.

Avatar of authorOr Arnon